Open Your
Wyse Account
We make setting up your Wyse account easy as 1-2-3.
Let’s Get The Paperwork
Out of The Way
Your Utility Services Contract is how you know what services you are receiving from Wyse and outlines what you can expect from us as your utility billing provider.
Complete your contract online in just a few easy steps. It’s quick, convenient, and ensures you can take full advantage of all our service and support offerings. Simply follow the prompts to verify your email and service address to complete your registration.
You will receive a confirmation email once you submit your online registration.
Your confirmation email will serve as proof of Wyse registration until your first bill arrives with your account number.
Understanding Your First Bill
Here’s what you need to know about your first utility bill from Wyse.
Your first bill should arrive in six to eight weeks after you receive confirmation that we have processed your contract.
That first bill will include a one-time account setup fee and the first of six monthly installments of an interest-bearing security deposit (if applicable), as well as the approved rates for utility consumption, including Wyse’s service fees. After that, bills will arrive monthly, but will only include consumption charges, Wyse’s service fees, and deposit installments until paid in full after six bills.
Click here to download a Pre-Authorized Payment form and register for automatic monthly payments today.
Register online at myaccount.wysemeter.com
Waiving or Reducing Your Security Deposit
Wyse’s residential customers can waive their interest-bearing
refundable security deposit in one of four ways:
01
Sign up for the Pre-Authorized Payment (PAP) plan
02
Provide a reference letter from a previous service provider
03
Provide a credit report with a score of 750+
04
Provide proof of enrolment in a social assistance program or contact Wyse for other lower income options
Your deposit will be refunded after 12 months of good payment history, or if you move.
Have you heard of the Ontario Electricity Support Program?
If you are an Ontario electricity customer of Wyse and in a lower-income home, you may qualify for a reduction on your electricity bill.