Get Help Paying
Your Bills

If you live in one of the qualifying provinces, you may be eligible for financial assistance with your utility bill.

If your province isn’t listed below, contact us for help.


Ontario Electricity Support Program (OESP) 

The OESP provides low-income consumers with a monthly on-bill credit to reduce their electricity bills. Please contact OESP directly: 

Low-income Energy Assistance Program (LEAP)

The LEAP provides a one-time grant towards your electricity or natural gas bill if you are a low-income consumer behind on these bill payments. Please contact LEAP directly:

Energy Affordability Program

The Energy Affordability Program offers free energy-efficiency upgrades for income-eligible homeowners and tenants, and eligible social housing providers, as well as an in-home energy assessment to help uncover more ways to save. Please contact the Energy Affordability Program directly:


Alberta Supports

For anyone requiring greater assistance with utility bill payments, a single point of contact has been set up to refer at-risk Albertans to the right social service program, such as Alberta Works. Please contact Alberta Supports directly:

Utilities Consumer Advocate (UCA)

The UCA has a mandate to educate and mediate for Alberta’s small business, farm, and residential electricity, natural gas and water consumers, and advocate for energy consumers. Are you experiencing financial difficulty? Discover agencies who can help.


Phone in Alberta:

Phone outside Alberta:

Nova Scotia

Home Energy Assistance Top-up (HEAT) Fund

The Home Energy Assistance Top-up (HEAT Fund) is available annually to individuals and families in Nova Scotia who live on a low income to help pay their energy bills. The HEAT Fund is available through a partnership between the Government of Nova Scotia, Nova Scotia Power, and The Salvation Army, and provides emergency assistance for all forms of home heating, including electric, propane, oil, wood, and natural gas. Please contact the HEAT Fund directly: