Frequently Asked Questions
MyAccount Basics
Everything you need to know about Wyse's new customer portal
Billing
What’s showing up on your bill, and why it’s there
Rates
How’re you’re being charged, and what you’re paying for
Account Management
All your account questions answered
Usage
How much you’re using, and how you can use less
Emergency Instructions
Let us help you pay your bill easily, and on time
Student Housing
All your student housing questions answered
Other Services
Answers about everything else
I’ve never used the Wyse customer portal. How do I register for MyAccount?
To log in to the MyAccount, you must complete the registration process first. Here's how:
• Visit the MyAccount portal at myaccount.wysemeter.com.
• Click on "Register Now" to start the registration process.
• Follow the registration steps, including creating login details and providing personal information.
• After registering, you will receive a confirmation email. You must confirm your email address by clicking the link provided in this email before signing in for the first time.
Please note that you must use your new account number to sign up for the portal.